padThank you for shopping at Impex On-line Store.
Please read the following information carefully prior to your purchase.

Impex Inc.
14777 Don Julian Rd
City of Industry, CA 91746
Tel: 1-800-999-8899

CONTACT US: For all questions regarding product information, order status, or any service related issue:

Please call 1-800-999-8899 or send e-mail to
Our customer service will assist you with best effort to meet your satisfaction.

PAYMENT METHOD: We accept Visa or Master Card only.

ORDER PROCESSING: Order will be shipped within 5-7 business days from the date of purchase. All orders will ship via UPS Ground.

SHIPPING RATE: For any item weighted BELOW 150LBS is automatically calculated at order check out point. For all items weighted over 150 lbs we will calculate and e-mail the total shipping charges for customer¡¦s approval before processing order.

WARRANTY: IMPEX Inc.("IMPEX") warrants product to be free from defects in workmanship and material, under normal use and service conditions, for a period of 2 YEAR from the date of purchase. This warranty extends only to the original purchaser. IMPEX's obligation under this Warranty is limited to replacing or repairing, at IMPEX's option.

RETURN POLICY: Please call or e-mail customer service to request the Return Merchandise Authorization (RMA) number. No return item will be accepted without a RMA number. Customer prepays all freights charged on returned items. No credit or refund for any item purchased over 30 days. Shipping charges are not refundable.

All pricing, terms, and conditions of sales are subject to change without notice.